Collaboration Tips

WARNING: Does Your Website Host Have Control of Your Domain AND Your Email? You Better Think Twice..

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Real Estate Virtual Assistant True Story…#26

Ok, I’m frustrated and hope to prevent anyone this frustration in the future, I am going to present a WARNING to you! Nope, I will not name names, but I have worked with a certain real estate website company that has JACKED with a client of mine, and I’m mad.

The Scenario: Agent buys a nice, catchy domain name for their coming soon website. After looking at all the nice RE website providers, you decide to go with one that will “conveniently” transfer your brand-spanking new domain to their servers, offer you all sort of domain associated email mailboxes into one nice little package that you pay a nice fee to. (STOP RIGHT HERE! Don’t do it!)

Scenario cont- Things are going fine until you decide to take your nice catchy domain to another website provider. Well, your current website provider does not want to make it easy for you to leave, NO!

When you contact your current website provider to move YOUR domain, you are told that your domain manager is a 3rd party host that has nothing to do with your website provider. However, they are nice enough to give you a link to your domain manager so that you may log-in point the domain, however there is no support contact information for actually transferring your domain.  Your domain associated email, is also hosted by another 3rd party host, ( a different host) but if you move the domain, your email will go down. How long..? Who Knows..?

Such is the case with one of my clients. This may not seem like such a big issue, but if your website servers go down, your email goes down with it, and you will have no idea how long it will be down, so you better have a way to deal with that issue, when your website provider tells you its “not their problem”

So, let’s make this simple. When you get your domain at GoDaddy.com or another host, keep it there, where YOU can manage it!!! Do not allow another website host to host it for you, because they may set-up a 3rd party manager for you. If and when you go to move your domain you will not lose as much time waiting while your emails end up in the middle of nowhere!

Nuff said.