What is a Real Estate Virtual Assistant? & Other FAQ

Have you heard about the real estate virtual assistant, but need to know more? Here are the answers to some of our most frequently asked questions. But if you have more, feel free to Contact Us today!

1. What is a Virtual Assistant or a “VA”?

According to the IVAA; ” A Virtual Assistant (VA) is an independent entrepreneur providing administrative, creative and/or technical services. Utilizing advanced technological mode of communication and data delivery a VA assists clients in his/her area of expertise from his/her own office on a contractual basis.” We are well-trained assistants, but save you time and money by providing services only when you need it.

2. What is the difference between a “VA” and a “REVA?”

A REVA (Real Estate Virtual Assistant) provides you with extensive training and experience specific to Real Estate. We have an understanding of not only administrative tasks, but we also understand the technicalities of transactions, marketing, farming, & client relationships, just to name a few. We work in the same circles of technology, stay current on new resources available to agents, train ourselves, and pass that knowledge to you to promote your success!

3. Can I use a VA even if I already have an assistant?

Yes! Many agents have found that utilizing a virtual assistant in conjunction with an in-house assistant can be extremely successful in terms of relieving the overload that may come to the assistant as well as yourself. We are assistant friendly!

4. Why should I hire someone that isn’t right here in my office?

Real Estate today often takes place in your car, your home office, and on your Smartphone. Using virtual tools increase your level of productivity. Hiring an assistant is one of the best ways to capitalize on productivity, manage your business, and achieve your goals. Utilizing a real estate virtual assistant eliminates the time-consuming task of hiring, training, and paying for a full-time employee. A VA also offer the flexibility of being available after hours or “on call”, which can be a great advantage as a Real Estate Professional!

5. I’m worried about sharing my information. Will it be kept confidential?

Yes! A reputable VA works with the highest standards of Ethics and Professionalism. Our business success directly depends on YOUR success. In partnering with Creative Agent Solutions.com, you have the comfort of knowing that we follow the same guidelines taught in the Real Estate Principles Course, for agent licensing.

6. How do I work with a VA, when I don’t see them?

Our primary mode of communication is email. However, we utilize all aspects of communication as well. IM, EFax, Skype, Yahoo, as well as the good old telephone. We make it a point to schedule weekly phone calls to keep our tasks “online”, and make sure that our partnership is working for your business goals.

7. How do you keep track of the hours you work?

We use a time tracking program called www.Freshbooks.com. It is an online time tracking software that allows us to keep track of time spent on projects and tasks. You receive a report along with your invoice when billed, or you may request a report at any time.

8. How fast is your turn around time?

It depends on the project or task. But in dealing with listings, MLS inputs are within 1-2 hours, and creative designs are up to 24-36 hours with the required lead time. Many are completed on the day ordered. Projects like blogs, or database management are given a projected time.